Frequently Asked Questions
What is the status of my order?

You can track your order status on Shop or on our website with your email. If you are new to our store, please create an account using the same email used for the order.

For Pre-Orders, please refer to the product details for an Estimated Time of Arrival. ETAs are subject to change due to manufacturer delay.
What is the return policy?

Please visit our return & refund policy here.
Where does GP Mini Auto ship?

We ship to all 50 U.S. states & APOs, using our preferred carrier, USPS (United States Postal Service).

All orders come with tracking. For missing packages are marked as "delivered", please contact the carrier via the tracking number emailed to you.
How do Pre-Orders work?

Pay First. Change your mind? Cancelling is easy.
Secure Your Spot. ETA is subject to manufacturer delay.
Just pay once! ~ Split shipments covered under a capped rate.

For more information, please visit our pre-order policy.
How much does shipping cost?

We ship to all 50 U.S. states & APOs, using our preferred carrier, USPS (United States Postal Service).

All orders come with tracking. For missing packages are marked as "delivered", please contact the carrier via the tracking number emailed to you.

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

Free shipping on inventory items, on orders $50+. Order value calculation includes both inventory and pre-order items.

For pre-orders, we issue our own discounted rate based on weight, regardless of location. This benefits orders with different ETAs, which will ship separately and when available.
Are any purchases final sale?

We are unable to accept returns on certain items. These will be carefully marked before purchase.

All discounted items are final sale.
When will I get my order?

We will work quickly to ship your order as soon as possible. Processing time is 1-3 days. Once your order has shipped, you will receive an email with further information. Delivery time is 2-5 business days, which varies depending on your location.

Shipping is subject to carrier delay.

Business days exclude all national holidays.

Please expect additional delays during the holiday season. Thank you for understanding.

For more shipping information, please visit here.